🔷 ETHICS

CODE OF ETHICS & STANDARDS OF CONDUCT

As an CMSSA professional, you must understand that the privilege of certification needs to be both earned and maintained. Therefore, all members are obliged to uphold this Code of Ethics ("Code"). Those who deliberately or knowingly breach any clause in the Code will face a review panel which may result in their certification being revoked.CMSSA members are obliged to follow the ethics complaint procedure when they experience a violation of the Code by another CMSSA member. If this is not done, it could be viewed as an infringement on their part. There are only four compulsory canons in the Code which should provide broad guidance instead of replacing wise judgement and discretion from professionals.

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CODE OF ETHICS PREAMBLE

  • To ensure the welfare of our society and promote the common good, it is essential that we not only comply with but also visibly demonstrate moral principles. We owe ourselves and each other a commitment to adhere to strict ethical standards.
  • Consequently, these regulations must be strictly adhered to for certification.
  • Elevate and safeguard the profession.

CODE OF ETHICS CANONS

  • Safeguarding society, the public welfare, necessary trust and confidence among our people, and essential infrastructure is crucial in today's world.
  • Pledge to uphold yourself with integrity, fairness and the utmost respect for law.
  • Commit to providing exceptional and reliable service to clients.

STANDARDS OF CONDUCT

  • PREAMBLE

    Elevate and safeguard the profession.By holding members of the CMSSA to a higher standard, we are reinforcing our commitment to ethical behaviour and decision-making. We must support one another in making complex selections that may not always be evident or easy. The board understands their role in providing guidance when needed but does not anticipate supervising nor judging professionals for these determinations. To preserve the authentication's prestige, it is vital for us to safeguard its reliability at all times. It accepts that, from time to time, the good of the profession may require it to disassociate the profession from egregious behavior on the part of a particular certificate holder. It intends to deal with necessary complaints in a timely manner. This document describes the procedure to be used when complaints are necessary. By publishing these procedures, the board does not expect, invite, solicit, or encourage such complaints. The implementation of these practices is solely meant to safeguard the integrity and standing of our profession. They are not devised with any intention to control or penalize certificate holders.

  • CONFIDENTIALITY

    To uphold the privacy of all parties involved in a complaint, the Board and its members will keep both complainant's and respondent's identities confidential from public view. However, upon filing a complaint, it may be necessary for due process to disclose one person or another’s identity with their implied consent. The Board reserves discretion in choosing which actions are published publicly but encourages all those involved to maintain confidentiality when possible. Certificate holders should also remember that they have an imperative obligation to protect their profession at all times.

  • SPECIFICITY

    The committee will only review complaints that clearly identify the provision of our CMSSA code of conduct which has been violated. If you are not certain, simply file a complaint to your best ability or reach out to the Ethics Committee contact listed at the end of this procedure for further guidance.

  • ETHICS COMMITTEE

    Established by the Board of Directors, the Ethics Committee is in place to listen and deliberate on all ethics complaints. The committee chairman is appointed annually by the board chairperson, while each member serves at their convenience and discretion. With every complaint received, they review both sides before making a suggestion to the board so that they can arrive at a final verdict. Through this process, ethical conduct is upheld with integrity across our organization.

  • FORM OF COMPLAINTS

    All grievances must be clearly and accurately documented. The committee does not possess the resources to conduct any type of investigation, so it is essential that two copies of a sworn affidavit are presented: one in written form and another in PDF format. Anything which isn't delivered as an official complaint via signed affidavit will not be looked into by the committee - please download an Ethics Complaint Affidavit Form if needed on the CMSSA.org website. 


    In order to ensure that the board can reach an appropriate decision, all complaints must contain thorough details. The affidavit should include pertinent information such as the respondent's identity, complaint specifics and corroborated evidence, any applicable codes of conduct violated by said respondent, as well as a narrative from the complainant on their grounds for filing this charge.


    Since the board and its committee do not possess investigative authority nor have the ability to issue a summons, any evidence presented must be submitted voluntarily. If such proof is insufficient in order to take further action, then we will conclude that no prima facie case has been made thus initiating closure of complaint without making judgment on either party.


  • COMMITTEE PROCEDURES

    Once a prima facie case has been established, the Ethics Committee will review it thoroughly and provide their counsel to the board.

  • RIGHTS OF RESPONDENTS

    The board and its agents will ensure that the respondent of a complaint is promptly notified within thirty days from when it was received. The recipient has full access to all complaints, evidence, documents related to the case, as well as thirty days after accepting delivery in order to submit their own forms of defense or explanation. All submissions must be made through sworn affidavits for them to be taken into account.Just as in the legal system, silence is seen as acceptance. If the respondent do not speak up to dispute an allegation, then the committee will assume they agree with it. The party has a right to request extension of time from the committee if necessary.

  • DISAGREEMENT OF THE FACTS

    If the parties cannot agree upon a certain set of facts, then it is up to the Ethics Committee alone to decide whether or not further corroboration and rebuttals should be sought out. The committee has no obligation whatsoever to make any judgment if there are still conflicting accounts regarding what occurred. In cases where they can't come to an agreement, all doubts benefit the respondent—the complainant must prove their allegations beyond reasonable doubt for them to stand true in court.

  • FINDINGS AND RECOMMENDATIONS

    The Ethics Committee will present its findings and proposals for action to the board, taking into account any directives given to certificate holders. When recommending their choice of course, the committee shall favor a moderate path that is consistent with their conclusions.

  • NOTIFICATION AND RIGHT OF COMMENT

    Before the board makes a decision, the Ethics Committee will inform all involved parties of their recommendations. The affected parties have fourteen days to submit any relevant comments or responses for consideration by the board before it takes action.

  • DISCIPLINARY

    The Board of Directors has the exclusive authority to manage discipline for certificate holders; their decisions are final. 

  • FINAL DISPOSITION

    After the board has completed their review, all parties will be notified of the outcome within thirty days. Make sure to adhere to and follow our procedure when filing complaints, and direct them toward memberships@cmssa.org for further processing.

DUTIES OWED TO CLIENTS

FIDUCIARY DUTY

At all times when providing Financial Advice to a Client, a DSFP® professional must act as a fiduciary, and therefore, act in the best interests of the Client. The following duties must be fulfilled:


Duty of Loyalty. A DSFP® professional must:


Place the interests of the Client above the interests of the DSFP® professional and the DSFP® Professional’s Firm;


Avoid Conflicts of Interest, or fully disclose Material Conflicts of Interest to the Client, obtain the Client’s informed consent, and properly manage the conflict; and


Act without regard to the financial or other interests of the DSFP® professional, the DSFP® Professional’s Firm, or any individual or entity other than the Client, which means that a DSFP® professional acting under a Conflict of Interest continues to have a duty to act in the best interests of the Client and place the Client’s interests above the DSFP® professional’s.


Duty of Care. A DSFP® professional must act with the care, skill, prudence, and diligence that a prudent professional would exercise in light of the Client’s goals, risk tolerance, objectives, and financial and personal circumstances.


Duty to Follow Client Instructions. A DSFP® professional must comply with all objectives, policies, restrictions, and other terms of the Engagement and all reasonable and lawful directions of the Client.


INTEGRITY


A DSFP® professional must perform Professional Services with integrity. Integrity demands honesty and candor, which may not be subordinated to personal gain or advantage. Allowance may be made for innocent error and legitimate differences of opinion, but integrity cannot co-exist with deceit or subordination of principle.


A DSFP® professional may not, directly or indirectly, in the conduct of Professional Services:


Employ any device, scheme, or artifice to defraud;


Make any untrue statement of a material fact or omit to state a material fact necessary in order to make the statements made, in the light of the circumstances under which they were made, not misleading; or


Engage in any act, practice, or course of business which operates or would operate as a fraud or deceit upon any person.


COMPETENCE


A DSFP® professional must provide Professional Services with competence, which means with relevant knowledge and skill to apply that knowledge. When the DSFP® professional is not sufficiently competent in a particular area to provide the Professional Services required under the Engagement, the DSFP® professional must gain competence, obtain the assistance of a competent professional, limit or terminate the Engagement, and/or refer the Client to a competent professional. The DSFP® professional shall describe to the Client any requested Professional Services that the DSFP® professional will not be providing.


DILIGENCE


A DSFP® professional must provide Professional Services, including responding to reasonable Client inquiries, in a timely and thorough manner.


DISCLOSE AND MANAGE CONFLICTS OF INTEREST


Disclose Conflicts. When providing Financial Advice, a DSFP® professional must make full disclosure of all Material Conflicts of Interest with the DSFP® professional’s Client that could affect the professional relationship. This obligation requires the DSFP® professional to provide the Client with sufficiently specific facts so that a reasonable Client would be able to understand the DSFP® professional’s Material Conflicts of Interest and the business practices that give rise to the conflicts, and give informed consent to such conflicts or reject them. A sincere belief by a DSFP® professional with a Material Conflict of Interest that he or she is acting in the best interests of the Client is insufficient to excuse failure to make full disclosure.


A DSFP® professional must make full disclosure and obtain the consent of the Client before providing any Financial Advice regarding which the DSFP® professional has a Material Conflict of Interest.


In determining whether the disclosure about a Material Conflict of Interest provided to the Client was sufficient to infer that a Client has consented to a Material Conflict of Interest, CMSSA will evaluate whether a reasonable Client receiving the disclosure would have understood the conflict and how it could affect the advice the Client will receive from the DSFP® professional. The greater the potential harm the conflict presents to the Client, and the more significantly a business practice that gives rise to the conflict departs from commonly accepted practices among DSFP® professionals, the less likely it is that CMSSA will infer informed consent absent clear evidence of informed consent. Ambiguity in the disclosure provided to the Client will be interpreted in favor of the Client.


Evidence of oral disclosure of a conflict will be given such weight as CMSSA in its judgment deems appropriate. Written consent to a conflict is not required.


Manage Conflicts. A DSFP® professional must adopt and follow business practices reasonably designed to prevent Material Conflicts of Interest from compromising the DSFP® professional’s ability to act in the Client’s best interests.


SOUND AND OBJECTIVE PROFESSIONAL JUDGMENT

A DSFP® professional must exercise professional judgment on behalf of the Client that is not subordinated to the interest of the DSFP® professional or others. A DSFP® professional may not solicit or accept any gift, gratuity, entertainment, non-cash compensation, or other consideration that reasonably could be expected to compromise the DSFP® professional’s objectivity.


PROFESSIONALISM


A DSFP® professional must treat Clients, prospective Clients, fellow professionals, and others with dignity, courtesy, and respect.


COMPLY WITH THE LAW


A DSFP® professional must comply with the laws, rules, and regulations governing Professional Services.


A DSFP® professional may not intentionally or recklessly participate or assist in another person’s violation of these Standards or the laws, rules, or regulations governing Professional Services.


CONFIDENTIALITY AND PRIVACY

A DSFP® professional must keep confidential and may not disclose any non-public personal information about any prospective, current, or former Client (“client”), except that the DSFP® professional may disclose information:


For ordinary business purposes:


1.    With the client’s consent, so long as the client has not withdrawn the consent;


2.    To a DSFP® Professional’s Firm or other persons with whom the DSFP® professional is providing services to or for the client, when necessary to perform those services;


3.    As necessary to provide information to the DSFP® professional’s attorneys, accountants, and auditors; and


4.    To a person acting in a representative capacity on behalf of the client;


For legal and enforcement purposes:


1.    To law enforcement authorities concerning suspected unlawful activities, to the extent permitted by the law;

2.    As required to comply with federal, state, or local law;


3.    As required to comply with a properly authorized civil, criminal, or regulatory investigation or examination, or subpoena or summons, by a governmental authority;


4.    As necessary to defend against allegations of wrongdoing made by a governmental authority;


5.    As necessary to present a civil claim against, or defend against a civil claim raised by, a client;


6.    As required to comply with a request from CMSSA concerning an investigation or adjudication; and


7.    As necessary to provide information to professional organizations that are assessing the DSFP® professional’s compliance with professional standards.


a)    A DSFP® professional may not use any non-public personal information about a client for his or her direct or indirect personal benefit, whether or not it causes detriment to the client, unless the client consents.


b)   A DSFP® professional, either directly or through the DSFP® Professional’s Firm, must take reasonable steps to protect the security of non-public personal information about any client, including the security of information stored physically or electronically, from unauthorized access that could result in harm or inconvenience to the client.


c)    A DSFP® professional, either directly or through the DSFP® Professional’s Firm, must adopt and implement policies regarding the protection, handling, and sharing of a client’s non-public personal information and must provide a client with written notice of those policies at the time of the Engagement and thereafter not less than annually (at least once in any 12-month period) unless (i) the DSFP® professional’s policies have not changed since the last notice sent to a client; and (ii) the DSFP® professional does not disclose non-public personal information other than as permitted without a client’s consent.


d)   A DSFP® professional shall be deemed to comply with this Section if the DSFP® Professional’s Firm is subject to, and the DSFP® professional complies with, Regulation S-P under the federal securities laws or substantially equivalent federal or state laws or rules.


PROVIDE INFORMATION TO A CLIENT


When Providing Financial Advice. When providing or agreeing to provide Financial Advice that does not require Financial Planning in accordance with the Practice Standards, a DSFP® professional must provide the following information to the Client, prior to or at the time of the Engagement, and document that the information has been provided to the Client:


A description of the services and products to be provided;


How the Client pays for the products and services, and a description of the additional types of costs that the Client may incur, including product management fees, surrender charges, and sales loads;

How the DSFP® professional, the DSFP® Professional’s Firm, and any Related Party are compensated for providing the products and services.


The existence of any public discipline or bankruptcy, and the location(s), if any, of the webpages of all relevant public websites of any governmental authority, self-regulatory organization, or professional organization that sets forth the DSFP® professional’s public disciplinary history or any personal bankruptcy or business bankruptcy where the DSFP® professional was a Control Person;


The information required under Section A.5.a. (Conflict of Interest Disclosure);


The information required under Section A.9.d. (Written Notice Regarding Non-Public Personal Information);


The information required under Section A.13.a.ii. (Disclosure of Economic Benefit for Referral or Engagement of Additional Persons); and


Any other information about the DSFP® professional or the DSFP® Professional’s Firm that is Material to a Client’s decision to engage or continue to engage the DSFP® professional or the DSFP® Professional’s Firm.


When Providing Financial Planning. When providing or required to provide Financial Planning in accordance with the Practice Standards, a DSFP® professional must provide the following information to the Client, prior to or at the time of the Engagement, in one or more written documents:


The information required to be provided in Sections A.10.a.i.-iv. and vi.-viii.; and


The terms of the Engagement between the Client and the DSFP® professional or the DSFP® Professional’s Firm, including the Scope of Engagement and any limitations, the period(s) during which the services will be provided, and the Client’s responsibilities. A DSFP® professional is responsible for implementing, monitoring, and updating the Financial Planning recommendation(s) unless specifically excluded from the Scope of Engagement.


Updating Information. A DSFP® professional has an ongoing obligation to provide to the Client any information that is a Material change or update to the information required to be provided to the Client. Material changes and updates to public disciplinary history or bankruptcy information must be disclosed to the Client within ninety (90) days, together with the location(s) of the relevant webpages.


DUTIES WHEN COMMUNICATING WITH A CLIENT

A DSFP® professional must provide a Client with accurate information, in accordance with the Engagement, and in response to reasonable Client requests, in a manner and format that a Client reasonably may be expected to understand.


DUTIES WHEN REPRESENTING COMPENSATION METHOD

A DSFP® professional may not make false or misleading representations regarding the DSFP® professional’s or the DSFP® Professional’s Firm’s method(s) of compensation.


Specific Representations

Fee-Only. A DSFP® professional may represent his or her or the DSFP® Professional’s Firm’s compensation method as “fee-only” only if:


The DSFP® professional and the DSFP® Professional’s Firm receive no Sales-Related Compensation; and


Related Parties receive no Sales-Related Compensation in connection with any Professional Services the DSFP® professional or the DSFP® Professional’s Firm provides to Clients.


Fee-Based. CMSSA uses the term “fee and commission” to describe the compensation method of those who receive both fees and Sales-Related Compensation. A DSFP® professional who represents that his or her or the DSFP® Professional’s Firm’s compensation method is “fee- based” or any other similar term that is not fee-only:


May not use the term in a manner that suggests the DSFP® professional or the DSFP® Professional’s Firm is fee-only; and


Must clearly state that either the DSFP® professional or the DSFP® Professional’s Firm earns fees and commissions, or that the DSFP® professional or the DSFP® Professional’s Firm are not fee- only.

Sales-Related Compensation. Sales-Related Compensation is more than a de minimis economic benefit, including any bonus or portion of compensation, resulting from a Client purchasing or selling Financial Assets, from a Client holding Financial Assets for purposes other than receiving Financial Advice, or from the referral of a Client to any person or entity other than the DSFP® Professional’s Firm. Sales-Related Compensation includes, for example, commissions, trailing commissions, 12b-1 fees, spreads, transaction fees, revenue sharing, referral or solicitor fees, or similar consideration.


Sales-Related Compensation does not include:


Soft dollars (any research or other benefits received in connection with Client brokerage that qualifies for the “safe harbor” of Section 28(e) of the Securities Exchange Act of 1934);

Reasonable and customary fees for custodial or similar administrative services if the fee or amount of the fee is not determined based on the amount or value of Client transactions; Non-monetary benefits provided by another service provider, including a custodian, that benefit the DSFP® professional’s Clients by improving the DSFP® professional’s delivery of Professional Services, and that are not determined based on the amount or value of Client transactions;Reasonable and customary fees for Professional Services, other than for solicitations and referrals, the DSFP® professional or DSFP® Professional’s Firm provides to a Client that are collected and distributed by another service provider, including under a Turnkey Asset Management Platform; or A fee the Related Party solicitor receives for soliciting clients for the DSFP® professional or the DSFP® Professional’s Firm.


Related Party. A person or business entity (including a trust) whose receipt of Sales-Related Compensation a reasonable DSFP® professional would view as directly or indirectly benefiting the DSFP® professional or the DSFP® Professional’s Firm, including, for example, as a result of the DSFP® professional’s ownership stake in the business entity. There is a rebuttable presumption that a Related Party includes:


Family Members. A member of the DSFP® professional’s Family and any business entity that the Family or members of the Family Control; and


Business Entities. A business entity that the DSFP® professional or the DSFP® Professional’s Firm Controls, or that is Controlled by or is under common Control with, the DSFP® Professional’s Firm.


In Connection with any Professional Services. Sales-Related Compensation received by a Related Party is “in connection with any Professional Services” if it results, directly or indirectly, from Client transactions referred or facilitated by the DSFP® professional or the DSFP® Professional’s Firm.


Safe Harbor for Related Parties. Sales-Related Compensation received by a Related Party is not “in connection with any Professional Services” if the DSFP® professional or the DSFP® Professional’s Firm adopts and implements policies and procedures reasonably designed to prevent the DSFP® professional or the DSFP® Professional’s Firm from recommending that any Client purchase Financial Assets from or through, or refer any Clients to, the Related Party.


Misrepresentations by a DSFP® Professional’s Firm. A DSFP® professional who Controls the DSFP® Professional’s Firm may not allow the DSFP® Professional’s Firm to make a representation of compensation method that would be false or misleading if made by the DSFP® professional. A DSFP® professional who does not Control the DSFP® Professional’s Firm must correct a DSFP® Professional’s Firm’s misrepresentations of compensation method by accurately representing the DSFP® professional’s compensation method to the DSFP® professional’s Clients.


DUTIES WHEN RECOMMENDING, ENGAGING, AND WORKING WITH ADDITIONAL PERSONS


When engaging or recommending the selection or retention of additional persons to provide financial or Professional Services for a Client, a DSFP® professional must:


Have a reasonable basis for the recommendation or Engagement based on the person’s reputation, experience, and qualifications;


Disclose to the Client, at the time of the recommendation or prior to the Engagement, any arrangement by which someone who is not the Client will compensate or provide some other material economic benefit to the DSFP® professional, the DSFP® Professional’s Firm, or a Related Party for the recommendation or Engagement; and


When engaging a person to provide services for a Client, exercise reasonable care to protect the Client’s interests.


When working with another financial or Professional Services provider on behalf of a Client, a DSFP® professional must:


Communicate with the other provider about the scope of their respective services and the allocation of responsibility between them; and


Inform the Client in a timely manner if the DSFP® professional has a reasonable belief that the other provider’s services were not performed in accordance with the scope of services to be provided and the allocation of responsibilities.


DUTIES WHEN SELECTING, USING, AND RECOMMENDING TECHNOLOGY

A DSFP® professional must exercise reasonable care and judgment when selecting, using, or recommending any software, digital advice tool, or other technology while providing Professional Services to a Client.


A DSFP® professional must have a reasonable level of understanding of the assumptions and outcomes of the technology employed. A DSFP® professional must have a reasonable basis for believing that the technology produces reliable, objective, and appropriate outcomes. REFRAIN FROM BORROWING OR LENDING MONEY AND COMMINGLING FINANCIAL ASSETS A DSFP® professional may not, directly or indirectly, borrow money from or lend money to a Client unless:The Client is a member of the DSFP® professional’s Family; or The lender is a business organization or legal entity in the business of lending money.A DSFP® professional may not commingle a Client’s Financial Assets with the Financial Assets of the DSFP® professional or the DSFP® Professional’s Firm.


FINANCIAL PLANNING AND APPLICATION OF THE PRACTICE STANDARDS FOR THE FINANCIAL PLANNING PROCESS

 

FINANCIAL PLANNING DEFINITION

Financial Planning is a collaborative process that helps maximize a Client’s potential for meeting life goals through Financial Advice that integrates relevant elements of the Client’s personal and financial circumstances.


EXAMPLES OF RELEVANT ELEMENTS OF THE CLIENT’S PERSONAL AND FINANCIAL CIRCUMSTANCES

Relevant elements of personal and financial circumstances vary from Client to Client, and may include the Client’s need for or desire to: develop goals, manage assets and liabilities, manage cash flow, identify and manage risks, identify and manage the financial effect of health considerations, provide for educational needs, achieve financial security, preserve or increase wealth, identify tax considerations, prepare for retirement, pursue philanthropic interests, and address estate and legacy matters.


APPLICATION OF PRACTICE STANDARDS

The Practice Standards set forth the Financial Planning Process. A DSFP® professional must comply with the Practice Standards when: The DSFP® professional agrees to provide or provides:Financial Planning; or Financial Advice that requires integration of relevant elements of the Client’s personal and/ or financial circumstances in order to act in the Client’s best interests (“Financial Advice that Requires Financial Planning”); or The Client has a reasonable basis to believe the DSFP® professional will provide or has provided Financial Planning.


INTEGRATION FACTORS

Among the factors that CMSSA will weigh in determining whether a DSFP® professional has agreed to provide or provided Financial Advice that Requires Financial Planning are: The number of relevant elements of the Client’s personal and financial circumstances that the Financial Advice may affect; The portion and amount of the Client’s Financial Assets that the Financial Advice may affect;

The length of time the Client’s personal and financial circumstances may be affected by the Financial Advice; The effect on the Client’s overall exposure to risk if the Client implements the Financial Advice; andThe barriers to modifying the actions taken to implement the Financial Advice.


CMSSA EVALUATION

In a disciplinary proceeding in which a DSFP® professional denies CMSSA allegation that the DSFP® professional was required to comply with the Practice Standards, the DSFP® professional must demonstrate that compliance with the Practice Standards was not required.



NO CLIENT AGREEMENT TO ENGAGE FOR FINANCIAL PLANNING

If a DSFP® professional otherwise must comply with the Practice Standards, but the Client does not agree to engage the DSFP® professional to provide Financial Planning, the DSFP® professional must either: Not enter in to the Engagement; Limit the Scope of Engagement to services that do not require application of the Practice Standards, and describe to the Client the services the Client requests that the DSFP® professional will not be performing; Provide the requested services after informing the Client how Financial Planning would benefit the Client and how the decision not to engage the DSFP® professional to provide Financial Planning may limit the DSFP® professional’s Financial Advice, in which case the DSFP® professional is not required to comply with the Practice Standards; or Terminate the Engagement.


PRACTICE STANDARDS FOR THE FINANCIAL PLANNING PROCESS

In complying with the Practice Standards, a DSFP® professional must act prudently in documenting information, as the facts and circumstances require, taking into account the significance of the information, the need to preserve the information in writing, the obligation to act in the Client’s best interests, and the DSFP® Professional’s Firm’s policies and procedures.


UNDERSTANDING THE CLIENT’S PERSONAL AND FINANCIAL CIRCUMSTANCES


Obtaining Qualitative and Quantitative Information. A DSFP® professional must describe to the Client the qualitative and quantitative information concerning the Client’s personal and financial circumstances needed to fulfill the Scope of Engagement and collaborate with the Client to obtain the information. Examples of qualitative or subjective information include the Client’s health, life expectancy, family circumstances, values, attitudes, expectations, earnings potential, risk tolerance, goals, needs, priorities, and current course of action. Examples of quantitative or objective information include the Client’s age, dependents, other professional advisors, income, expenses, cash flow, savings, assets, liabilities, available resources, liquidity, taxes, employee benefits, government benefits, insurance coverage, estate plans, education and retirement accounts and benefits, and capacity for risk.


Analyzing Information. A DSFP® professional must analyze the qualitative and quantitative information to assess the Client’s personal and financial circumstances.


Addressing Incomplete Information. If unable to obtain information necessary to fulfill the Scope of Engagement, the DSFP® professional must either limit the Scope of Engagement to those services the DSFP® professional is able to provide or terminate the Engagement.


IDENTIFYING AND SELECTING GOALS


Identifying Potential Goals. A DSFP® professional must discuss with the Client the DSFP® professional’s assessment of the Client’s financial and personal circumstances, and help the Client identify goals, noting the effect that selecting a particular goal may have on other goals. In helping the Client identify goals, the DSFP® professional must discuss with the Client, and apply, reasonable assumptions and estimates. These may include life expectancy, inflation rates, tax rates, investment returns, and other Material assumptions and estimates.Selecting and Prioritizing Goals. A DSFP® professional must help the Client select and prioritize goals. The DSFP® professional must discuss with the Client any goals the Client has selected that the DSFP® professional believes are not realistic.


ANALYZING THE CLIENT’S CURRENT COURSE OF ACTION AND POTENTIAL ALTERNATIVE COURSE(S) OF ACTION


Analyzing Current Course of Action. A DSFP® professional must analyze the Client’s current course of action, including the material advantages and disadvantages of the current course and whether the current course maximizes the potential for meeting the Client’s goals.


Analyzing Potential Alternative Courses of Action. Where appropriate a DSFP® professional must consider and analyze one or more potential alternative courses of action, including the material advantages and disadvantages of each alternative, whether each alternative helps maximize the potential for meeting the Client’s goals, and how each alternative integrates the relevant elements of the Client’s personal and financial circumstances.


DEVELOPING THE FINANCIAL PLANNING RECOMMENDATION(S)

From the potential courses of action, a DSFP® professional must select one or more recommendations designed to maximize the potential for meeting the Client’s goals. The recommendation may be to continue the Client’s current course of action. For each recommendation selected, the DSFP® professional must consider the following information:


The assumptions and estimates used to develop the recommendation;The basis for making the recommendation, including how the recommendation is designed to maximize the potential to meet the Client’s goals, the anticipated material effects of the recommendation on the Client’s financial and personal circumstances, and how the recommendation integrates relevant elements of the Client’s personal and financial circumstances; The timing and priority of the recommendation; and Whether the recommendation is independent or must be implemented with another recommendation.


PRESENTING THE FINANCIAL PLANNING RECOMMENDATION(S)

A DSFP® professional must present to the Client the selected recommendations and the information that was required to be considered when developing the recommendation(s).


IMPLEMENTING THE FINANCIAL PLANNING RECOMMENDATION(S)

Addressing Implementation Responsibilities. A DSFP® professional must establish with the Client whether the DSFP® professional has implementation responsibilities. When the DSFP® professional has implementation responsibilities, the DSFP® professional must communicate to the Client the recommendation(s) being implemented and the responsibilities of the DSFP® professional, the Client, and any third party with respect to implementation.


Identifying, Analyzing, and Selecting Actions, Products, and Services. A DSFP® professional who has implementation responsibilities must identify and analyze actions, products, and services designed to implement the recommendations. The DSFP® professional must consider the basis for each selection, which must include:How the action, product, or service is designed to implement the DSFP® professional’s recommendation; andThe advantages and disadvantages of the action, product, or service relative to reasonably available alternatives.


Recommending Actions, Products, and Services for Implementation. A DSFP® professional who has implementation responsibilities must recommend one or more actions, products and services to the Client. The DSFP® professional must discuss with the Client the basis for selecting an action, product, or service, the timing and priority of implementing the action, product, or service, and disclose and manage any Material Conflicts of Interest concerning the action, product, or service.


Selecting and Implementing Actions, Products, or Services. A DSFP® professional who has implementation responsibilities must help the Client select and implement the actions, products, or services. The DSFP® professional must discuss with the Client any Client selection that deviates from the actions, products, and services the DSFP® professional recommended.


MONITORING PROGRESS AND UPDATING


Monitoring and Updating Responsibilities. A DSFP® professional must establish with the Client whether the DSFP® professional has monitoring and updating responsibilities. When the DSFP® professional has responsibilities for monitoring and updating, the DSFP® professional must communicate to the Client:Which actions, products, and services are and are not subject to the DSFP® professional’s monitoring responsibility;How and when the DSFP® professional will monitor the actions, products, and services; The Client’s responsibility to inform the DSFP® professional of any Material changes to the Client’s qualitative and quantitative information; The DSFP® professional’s responsibility to update the Financial Planning recommendations; and How and when the DSFP® professional will update the Financial Planning recommendations. Monitoring the Client’s Progress. A DSFP® professional who has monitoring responsibilities must analyze, at appropriate intervals, the progress toward achieving the Client’s goals. The DSFP® professional must review with the Client the results of the DSFP® professional’s analysis.


Obtaining Current Qualitative and Quantitative Information. A DSFP® professional who has monitoring responsibility must collaborate with the Client in an attempt to obtain current qualitative and quantitative information concerning the Client’s personal and financial circumstances.


Updating Goals, Recommendations, or Implementation Decisions. Where a DSFP® professional has updating responsibility, and circumstances warrant changes to the Client’s goals, recommendations, or selections of actions, products or services, the DSFP® professional must update as appropriate in accordance with these Practice Standards.


DUTIES OWED TO FIRMS AND SUBORDINATES USE REASONABLE CARE WHEN SUPERVISINGA DSFP® professional must exercise reasonable care when supervising persons acting under the DSFP® professional’s direction, including employees and other persons over whom the DSFP® professional has responsibility, with a view toward preventing violations of applicable laws, rules, regulations, and these Standards.


COMPLY WITH LAWFUL OBJECTIVES OF DSFP® PROFESSIONAL’S FIRM

A DSFP® professional:Will be subject to discipline by CMSSA for violating policies and procedures of the DSFP® Professional’s Firm that do not conflict with these Standards.

Will not be subject to discipline by CMSSA for violating policies and procedures of the DSFP® Professional’s Firm that conflict with these Standards.


PROVIDE NOTICE OF PUBLIC DISCIPLINE

A DSFP® professional must promptly advise the DSFP® Professional’s Firm, in writing, of any public discipline imposed by DSFP Board.


DUTIES OWED TO DSFP BOARD

 

DEFINITIONS

The following definitions apply:


Felony. A felony offense, or for jurisdictions that do not differentiate between a felony and a misdemeanor, an offense punishable by a sentence of at least one-year imprisonment or a fine of at least $1,000.


Relevant Misdemeanor. A criminal offense, that is not a Felony, for conduct involving fraud, theft, misrepresentation, other dishonest conduct, crimes of moral turpitude, violence, or a second (or more) alcohol and/or drug-related offense.


Regulatory Investigation. An investigation initiated by a federal, state, local, or foreign governmental agency, self-regulatory organization, or other regulatory authority. A Regulatory Investigation does not include preliminary or routine regulatory inquiries or requests for information, deficiency letters, “blue sheet” requests or other trading questionnaires, or examinations.


Regulatory Action. An action initiated by a federal, state, local, or foreign governmental agency, self- regulatory organization, or other regulatory authority.


Civil Action. A lawsuit or arbitration. Finding. A finding includes an adverse final action and a consent decree in which the finding is neither admitted nor denied, but does not include a deficiency letter, examination report, memorandum of understanding, or similar informal resolution of a matter.


Minor Rule Violation. A violation of a self-regulatory organization rule designated as a minor rule violation under a plan approved by the U.S. Securities and Exchange Commission. A rule violation may be designated as “minor” under a plan if the sanction imposed consists of a fine of $2,500 or less, and if the sanctioned person does not contest the fine.


REFRAIN FROM ADVERSE CONDUCT

A DSFP® professional may not engage in conduct that reflects adversely on his or her integrity or fitness as a DSFP® professional, upon the DSFP® marks, or upon the profession. Such conduct includes, but is not limited to, conduct that results in: A Felony or Relevant Misdemeanor conviction, or admission into a program that defers or with holds the entry of a judgment of conviction for a Felony or Relevant Misdemeanor.


A Finding in a Regulatory Action or a Civil Action that the DSFP® professional engaged in fraud, theft, misrepresentation, or other dishonest conduct; A personal bankruptcy or business bankruptcy filing or adjudication where the DSFP® professional was a Control Person of the business, unless the DSFP® professional can rebut the presumption that the bankruptcy demonstrates an inability to manage responsibly the DSFP® professional’s or the business’s financial affairs; A federal tax lien on property owned by the DSFP® professional, unless the DSFP® professional can rebut the presumption that the federal tax lien demonstrates an inability to manage responsibly the DSFP® professional’s financial affairs; or A non-federal tax lien, judgment lien, or civil judgment that has not been satisfied within a reasonable amount of time unless the DSFP® professional can rebut the presumption that the non- federal tax lien, judgment lien, or civil judgment demonstrates an inability to manage responsibly the DSFP® professional’s financial affairs.


REPORTING

A DSFP® professional must provide written notice to CMSSA within thirty (30) calendar days after the DSFP® professional, or an entity over which the DSFP® professional was a Control Person, has: Been charged with, convicted of, or admitted into a program that defers or withholds the entry of a judgment or conviction for, a Felony or Relevant Misdemeanor;

Been named as a subject of, or whose conduct is mentioned adversely in, a Regulatory Investigation or Regulatory Action alleging failure to comply with the laws, rules, or regulations governing Professional Services;Had conduct mentioned adversely in a Finding in a Regulatory Action involving failure to comply with the laws, rules, or regulations governing Professional Services (except a Regulatory Action involving a Minor Rule Violation in a Regulatory Action brought by a self-regulatory organization);Had conduct mentioned adversely in a Civil Action alleging failure to comply with the laws, rules, or regulations governing Professional Services; Become aware of an adverse arbitration award or civil judgment, or a settlement agreement, in a Civil Action alleging failure to comply with the laws, rules, or regulations governing Professional Services, where the conduct of the DSFP® professional, or an entity over which the DSFP® professional was a Control Person, was mentioned adversely, other than a settlement for an amount less than $15,000; Had conduct mentioned adversely in a Civil Action alleging fraud, theft, misrepresentation, or other dishonest conduct; Been the subject of a Finding of fraud, theft, misrepresentation, or other dishonest conduct in a Regulatory Action or Civil Action;


Become aware of an adverse arbitration award or civil judgment, or a settlement agreement in a Civil Action alleging fraud, theft, misrepresentation, or other dishonest conduct, where the conduct of the DSFP® professional, or an entity over which the DSFP® professional was a Control Person, was mentioned adversely;Had a professional license, certification, or membership suspended, revoked, or materially restricted because of a violation of rules or standards of conduct;


Been terminated for cause from employment or permitted to resign in lieu of termination when the cause of the termination or resignation involved allegations of dishonesty, unethical conduct, or compliance failures; Been named as the subject of, or been identified as the broker/adviser of record in, any written, customer-initiated complaint that alleged the DSFP® professional was involved in: Forgery, theft, misappropriation, or conversion of Financial Assets;


Sales practice violations and contained a claim for compensation of $5,000 or more; or

Sales practice violations and settled for an amount of $15,000 or more.


Filed for or been the subject of a personal bankruptcy or business bankruptcy where the DSFP® professional was a Control Person; Received notice of a federal tax lien on property owned by the DSFP® professional; or Failed to satisfy a non-federal tax lien, judgment lien, or civil judgment within one year of its date of entry, unless payment arrangements have been agreed upon by all parties.


PROVIDE NARRATIVE STATEMENT

The written notice must include a narrative statement that accurately and completely describes the Material facts and the outcome or status of the reportable matter.


COOPERATION

A DSFP® professional may not make false or misleading representations to CMSSA or obstruct CMSSAin the performance of its duties. A DSFP® professional must satisfy the cooperation requirements set forth in DSFP Board’s Procedural Rules, including by cooperating fully with DSFP Board’s requests, investigations, disciplinary proceedings, and disciplinary decisions.


COMPLIANCE WITH TERMS AND CONDITIONS OF CERTIFICATION AND TRADEMARK LICENSE

A DSFP® professional must comply with the Terms and Conditions of Certification and Trademark License.


PROHIBITION ON CIRCUMVENTION

A DSFP® professional may not do indirectly, or through or by another person or entity, any act or thing that the Code and Standards prohibit the DSFP® professional from doing directly.


GLOSSARY


DSFP® Professional’s Firm(s)

Any entity on behalf of which a DSFP® professional provides Professional Services to a Client, and that has the authority to exercise control over the DSFP® professional’s activities, including the DSFP® professional’s employer, broker-dealer, registered investment adviser, insurance company, and insurance agency.


Client

Any person, including a natural person, business organization, or legal entity, to whom the DSFP® professional provides or agrees to provide Professional Services pursuant to an Engagement.


Conflict of Interest

When a DSFP® professional’s interests (including the interests of the DSFP® Professional’s Firm) are adverse to the DSFP® professional’s duties to a Client, or

When a DSFP® professional has duties to one Client that are adverse to another Client.

Control the power, directly or indirectly, to direct the management or policies of the entity at the relevant time, through ownership, by contract, or otherwise.


Control Person

A person who has Control.


Engagement

An oral or written agreement, arrangement, or understanding.


Family

Grandparent, parent, stepparent, father-in-law/mother-in-law, uncle/aunt, spouse, former spouse, spousal equivalent, domestic partner, brother/sister, step sibling, brother-in-law/sister-in-law, cousin, son/ daughter, stepchild, son-in-law/daughter-in law, nephew/niece, grandchild, and any other person the DSFP® professional, directly or indirectly, supports financially to a material extent.


Financial Advice

A communication that, based on its content, context, and presentation, would reasonably be viewed as a recommendation that the Client take or refrain from taking a particular course of action with respect to:The development or implementation of a financial plan; The value of or the advisability of investing in, purchasing, holding, gifting, or selling Financial Assets;

Investment policies or strategies, portfolio composition, the management of Financial Assets, or other financial matters; or The selection and retention of other persons to provide financial or Professional Services to the Client; or The exercise of discretionary authority over the Financial Assets of a Client.


The determination of whether Financial Advice has been provided is an objective rather than subjective inquiry. The more individually tailored the communication is to the Client, the more likely the communication will be viewed as Financial Advice. The provision of services or the furnishing or making available of marketing materials, general financial education materials, or general financial communications that a reasonable DSFP® professional would not view as Financial Advice, does not constitute Financial Advice.


Financial Assets

Securities, insurance products, real estate, bank instruments, commodities contracts, derivative contracts, collectibles, or other financial products.


Financial Planning

A collaborative process that helps maximize a Client’s potential for meeting life goals through Financial Advice that integrates relevant elements of the Client’s personal and financial circumstances.


Material

Information is material when a reasonable Client or prospective Client would consider the information important in making a decision.


Professional Services

Financial Advice and related activities and services that are offered or provided, including, but not limited to, Financial Planning, legal, accounting, or business planning services.


Related Party

A person or business entity (including a trust) whose receipt of Sales-Related Compensation a reasonable DSFP® professional would view as benefiting the DSFP® professional or the DSFP® Professional’s Firm, including, for example, as a result of the DSFP® professional’s ownership stake in the business entity. There is a rebuttable presumption that a Related Party includes:


Family Members.

A member of the DSFP® professional’s Family and any business entity that the Family or members of the Family Control; and Business Entities. A business entity that the DSFP® professional or the DSFP® Professional’s Firm Controls, or that is Controlled by or is under common Control with, the DSFP® Professional’s Firm.


Scope of Engagement

The Professional Services to be provided pursuant to an Engagement.

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